Great Barrier Online – Shipping Procedure
As most products offered by Great Barrier Online are either custom built or made to order, processing times can vary. Products available through our online store will be shipped within 2 – 4 weeks. For custom orders and larger quantity orders additional time may be required.
If there are delays outside of our estimated shipping times due to high demand or other factors you will be notified by email or phone call.
Great Barrier Online works with various Delivery partners to Ensure the products you order are delivered in a safe and timely manner.
We use our own trucks to transport your goods to your nearest delivery partner.
Apon check out or at time of Quotation you will be notified of our nearest delivery partner/Depot as well as shipping cost.
The buyer will need to organise pick up of the goods from our delivery partner.
If we do not Have a Delivery partner in your area, an additional shipping charge will need to be calculated and Quoted prior to check out/ Quotation acceptance.
Our delivery Partners may offer delivery if you do not have a suitable way of transporting your goods. There will be an additional delivery charge payable direct to our delivery partner. This can be discussed with us prior to check out/Quotation acceptance.
Our delivery Partners may offer delivery from there location to one of your choices. This will have to be discussed with us prior to check out/Quotation acceptance.
Great barrier online and its delivery partners will not be held accountable for how you secure and transport your goods.
Failure to pick up goods from our delivery partners within a 7-day period (unless we are notified in advance) will result in the goods being returned to great barrier online. Additionally shipping charges will apply if the goods need to be shipped back out to our delivery partner or pick up from the great barrier headquarters. If goods are not collected from our delivery partner within 7 days or from the great barrier online head quarters within 30 days your order will be disposed of, and no refund will be offered.